Import Product Reviews into SiteVibes

You can import product reviews into SiteVibes using a CSV file with required fields: Product ID/SKU, review title, content, rating (1-5), and user name. Optional fields include email, status, and created date. Import by navigating to Reviews Manage Content Product Reviews, then upload and map CSV columns to SiteVibes fields. After import, reviews can be edited, approved, filtered, and managed for storefront visibility.

 

You can import existing product reviews into SiteVibes using a CSV file. This allows you to bring in reviews collected from other platforms or systems and display them within SiteVibes.

Before You Begin

Prepare your CSV file for upload. The following fields are required for a successful import:

Required Field

Description

Product ID or Product SKU

Identifies which product the review belongs to.

Review title

Short title or headline of the review.

Review content

The main body of the review.

Review rating

Numeric rating (1–5).

User name

The name of the reviewer.

 

Step-by-Step Instructions

1. Open the Reviews Section

From your SiteVibes dashboard, click Reviews in the left-hand navigation.

2. Go to Manage Content

Click Manage Content under the Reviews menu

3. Select Product Reviews

Choose Product Reviews from the options.

4. Start the Import Process

Click Import Reviews in the top-right corner.

 

5. Upload Your CSV File

Click Choose File and select your prepared CSV file.

6. Map Your Columns

Match each column from your CSV to the correct SiteVibes field.

CSV Column

Select in SiteVibes

Product ID or SKU

Product ID

Title

Review title

Content

Review content

Rating

Review rating

Name

User name

Other columns

Ignore this column

7. Confirm and Import

Once all columns are mapped correctly:

  • Click Import

  • When prompted, click OK to confirm

     

Final Steps

After Import

Your imported reviews will appear under Reviews → Manage Content → Product Reviews.
 You can:

  • Edit, approve, or reject reviews 

  • Filter by product or rating 

  • Verify review visibility on your storefront 

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