SiteVibes integrates with Omnisend by syncing loyalty and referral data as contact properties, enabling real-time personalization in email campaigns. Properties like loyalty points, tier, and program enrollment can be dynamically inserted and displayed using conditional content. Preview and testing are recommended to ensure correct rendering for eligible contacts.
SiteVibes syncs loyalty and referral data directly into Omnisend as contact properties, allowing you to personalize email content using real-time loyalty information.
Once synced, these properties can be inserted into Omnisend emails as dynamic text.
SiteVibes Contact Properties in Omnisend
SiteVibes passes the following contact properties into Omnisend:
| Property Name | Description |
|---|---|
sv_loyalty_list |
Indicates whether the contact is enrolled in your loyalty program |
sv_loyalty_points |
The customer’s current loyalty points balance |
sv_loyalty_tier |
The customer’s current loyalty tier |
sv_referral_list |
Indicates whether the contact is enrolled in your referral program |
These values can be used in email campaigns and automations for personalization.
How to Add SiteVibes Properties to an Omnisend Email
Step 1: Open the Email Editor
In Omnisend, go to Campaigns or Automations
Open or create an email
Enter the Email Content Editor
Step 2: Add a Text Block
Drag a Text block into your email
Click into the text block where you want the dynamic value to appear
Step 3: Insert a Contact Property
Click Personalize (or the
{}merge tag icon) in the editor toolbarSelect Contact property
-
Search for or select one of the following SiteVibes properties:
sv_loyalty_pointssv_loyalty_tiersv_loyalty_listsv_referral_list
Insert the property into your text block
Example Text Blocks
Display Loyalty Points
You currently have {{ contact.sv_loyalty_points }} loyalty points available to redeem.
Display Loyalty Tier
As a {{ contact.sv_loyalty_tier }} member, you get access to exclusive rewards and offers.
Using Conditional Content (Recommended)
To avoid showing loyalty messaging to customers who are not enrolled, use conditional content in Omnisend.
Example Logic
-
Show block if:
sv_loyalty_listequalstrue
-
Hide block if:
sv_loyalty_listequalsfalseor is empty
This ensures loyalty-specific messaging only appears for eligible customers.
Previewing and Testing
Before sending:
Use Preview as Contact in Omnisend
Select a contact that has SiteVibes data populated
Confirm that loyalty points, tier, and messaging render correctly
Common Notes & Tips
Contact properties will only appear if the contact has synced from SiteVibes
New properties may take a few minutes to appear in Omnisend after the first sync
If a property is empty, Omnisend may display a blank value unless conditional logic is applied
Need Help?
If you don’t see SiteVibes properties in Omnisend or need help configuring your integration, contact SiteVibes support through your dashboard: https://help.sitevibes.com/hc/en-us/articles/46534443067547-How-to-contact-support
If Emails are not showing content correctly, contact Omnisend directly.